Privacy Policy
7spin.ph

1. Introduction

This Privacy Policy ("Policy") describes how 7spin.ph ("we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("you," "Player," or "User") who access or use the 7spin.ph online gaming platform, including its website, mobile interface, and all associated services (collectively, the "Platform").

By registering an account on 7spin.ph or by continuing to use the Platform, you acknowledge that you have read, understood, and agree to the practices described in this Policy. If you do not agree, please discontinue use of the Platform immediately.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and 7spin.ph.

2. Data Controller

7spin.ph acts as the data controller for all personal information collected through the Platform. As data controller, 7spin.ph determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations.

Our designated Data Protection Officer (DPO) can be reached at the contact details provided in Section 14 of this Policy.

3. Data We Collect

7spin.ph collects personal data in the following categories, depending on how you interact with the Platform:

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required for responsible gaming assessments or as mandated by applicable law.

4. How We Use Your Data

7spin.ph uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your 7spin.ph account, including identity verification and KYC compliance.
• Service Delivery: To process deposits and withdrawals, provide access to games, and deliver the core features of the Platform.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, money laundering, and other illegal activities.
• Regulatory Compliance: To comply with obligations under Philippine law, including anti-money laundering (AML) requirements and gaming regulations.
• Customer Support: To respond to your inquiries, resolve disputes, and improve the quality of our support services.
• Responsible Gaming: To monitor gaming behaviour, enforce self-exclusion requests, and apply deposit or loss limits where requested or required.
• Platform Improvement: To analyse usage patterns and improve the functionality, performance, and user experience of the Platform.
• Marketing Communications: To send you promotional offers, bonuses, and updates about 7spin.ph — only where you have provided consent and only via channels you have opted into.

7spin.ph will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act, 7spin.ph processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfil our obligations under the Terms & Conditions you agreed to upon registration (e.g., processing payments, verifying identity).
• Legal Obligation: Processing required to comply with applicable Philippine laws, including AML regulations, gaming regulations, and tax reporting requirements.
• Legitimate Interests: Processing necessary for fraud prevention, platform security, and improving our services, where such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit, freely withdrawable consent.

6. Data Sharing & Disclosure

7spin.ph does not sell, rent, or trade your personal data to third parties. We may share your data only in the following limited circumstances:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your financial transactions.
• Identity Verification Providers: Third-party KYC and AML screening services engaged to verify your identity and comply with regulatory requirements.
• Technology Partners: Game software providers and platform infrastructure partners who process data on our behalf under strict data processing agreements.
• Regulatory Authorities: Philippine government agencies, law enforcement bodies, or courts where disclosure is required by law or a valid legal order.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.

All third parties with whom 7spin.ph shares personal data are contractually required to process such data only for the specified purpose and in accordance with applicable data protection law.

7. Cookies & Tracking Technologies

7spin.ph uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use are:

• Strictly Necessary Cookies: Essential for the Platform to function. These cannot be disabled. They include session authentication tokens and security cookies.
• Functional Cookies: Remember your preferences such as language settings and game display options to personalise your experience.
• Analytics Cookies: Collect aggregated, anonymised data about how players use the Platform to help us identify areas for improvement. Used only with your consent.
• Marketing Cookies: Used to deliver relevant promotional content within the Platform. Used only with your explicit consent.

You may manage your cookie preferences at any time through your browser settings. Disabling strictly necessary cookies may impair the functionality of the Platform. Consent for non-essential cookies may be withdrawn at any time without affecting the lawfulness of prior processing.

8. Data Retention

7spin.ph retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law. Specific retention periods include:

• Account and Identity Data: Retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction.
• Support Communications: Retained for two (2) years from the date of the last interaction.
• Marketing Consent Records: Retained until consent is withdrawn, plus one (1) year thereafter as evidence of consent.
• Technical and Usage Data: Retained in anonymised or aggregated form for up to three (3) years for analytics purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 7spin.ph's data disposal procedures.

9. Data Security

7spin.ph implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS 1.3) encryption for all data in transit between your device and our servers.
• AES-256 encryption for sensitive data stored at rest, including financial credentials and identity documents.
• Multi-factor authentication (MFA) options for player accounts.
• Regular penetration testing and vulnerability assessments conducted by independent security firms.
• Role-based access controls ensuring that only authorised personnel can access personal data on a need-to-know basis.
• 24/7 security monitoring and automated intrusion detection systems.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 7spin.ph will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the DPA.

10. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 7spin.ph:

• Right to be Informed: The right to know what personal data we collect and how it is used — which this Policy fulfils.
• Right of Access: The right to request a copy of the personal data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within fifteen (15) business days. We may require proof of identity before processing your request.

11. Minors

The 7spin.ph Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered on 7spin.ph, please contact our support team immediately so that we can investigate and take appropriate action.

12. Third-Party Links

The 7spin.ph Platform may contain references to third-party services such as payment providers. Once you leave the 7spin.ph Platform and access a third-party service, this Privacy Policy no longer applies. 7spin.ph is not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party service you use in connection with your 7spin.ph account.

13. Changes to This Policy

7spin.ph reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification. Your continued use of the Platform following the posting of any amendment constitutes your acceptance of the revised Policy.

We encourage you to review this Policy periodically to stay informed about how 7spin.ph protects your personal information.

14. Contact & Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact our Data Protection Officer:

• Email: [email protected] (plain text — not a clickable link)
• Support: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the Platform
• Address: 7spin.ph Data Privacy Office, Manila, Philippines

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.